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A DOLL SOLD , A FRIEND MADE
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Frequently Asked
What is your return policy?
We offer 90-day free returns for unused products. You can return your order at no cost if you change your mind.
Exceptions: Returns are not available for sex dolls as they are custom-made products.
Where's my tracking number?
After placing your order, you’ll receive a confirmation email. Once your order ships, you’ll get another email with the tracking number. Our couriers provide regular progress and tracking updates. Follow your order status on the order status page.
Email & SMS updates: Activate shipping updates at checkout to get updates directly to your phone.
My payment isn't going through
We accept all major credit cards. If your transaction is not going through, please double check
- credit card’s daily purchase limit
- Your addess is same that in bank infos.
- your credit card name is correct,
- number, expiration date, and billing address are all correct.
I can't split my payment with Klarna
We offer Klarna currently only use customers. For monthly installments, we offer also Sezzle payments & PayPal
Can i cancel my order?
Toys (orders under $500): LLD ships most orders the same day. Therefore, cancellations are not possible after order confirmation. However, we offer a free 90-day return service. You can return your order for a full refund after receiving it.
Sex Dolls (over $500): You can cancel your custom sex doll order within 24 hours of placement. Email [email protected] with your order number, email, and name within 24 hours. A 20% cancellation fee applies, and you will receive an 80% refund. Cancellations are not possible after 24 hours.
Can l modify my order after shopping?
Please review your order carefully before submission. Modifications are possible within the first 12 hours for a one-time fee of $79.00. Email us at [email protected] for modifications.
After 12 hours, modifications are not possible due to the manufacturing process.
I'm missing an item from my order
Many of our products are shipped separately due to packaging. For example, if you order sex dolls and a cleaner, they will be sent in different shipments. While they usually arrive together, they might sometimes arrive at different times.
If you need to pick them up at a postal office, provide both shipping numbers. If you have any questions, please contact our customer service.
Is it safe to order online from LLD?
Yes, it’s very safe. We provide all formal information
Which countries do you deliver to?
We ship to the USA, Canada, the United Kingdom, and all European Union countries.
Additionally, we operate in Norway, Switzerland, Australia, Iceland, New Zealand, Monaco, South Africa, and Turkey.
Is your packaging discreet?
Add relevant text content with the richtext editor. Note that you can also include links and basic formatting in this content, e.g. bold and italic.
Do i need to pay custom fees?
For USA, UK, and EU customers, all taxes and customs fees are included in the price.
Exceptions: For CAN, NOR, AUS, SE, SA, and some other countries, import charges and taxes are your responsibility.
What payment method you accept?
Accepted Payment Methods: Visa, Mastercard, Discover, American Express, PayPal, Klarna, Shop Pay, Afterpay, Apple Pay, Google Pay
Is your packaging discreet?
Your privacy is important to us, so our packages come in plain cardboard without logos.
LLD Insider Benefits
Join LLD+ Insider and Enjoy Full Shopping Benefits
Exclusive Deals & Coupons
Exclusive insider deals & coupons. Join now & get $100 off from your first purchase.
Best Price Quarantee
Shop with confidence knowing you’re getting the best price. If you find a lower price elsewhere, we’ll match it to ensure you always get the best deal with LLD.
Where's my tracking number?
After placing your order, you’ll receive a confirmation email. Once your order ships, you’ll get another email with the tracking number. Our couriers provide regular progress and tracking updates. Follow your order status on the order status page.
Email & SMS updates: Activate shipping updates at checkout to get updates directly to your phone.
Free Lifetime Shipping
Enjoy free shipping on all your orders for life! As a LLD+ Insider member, you’ll never have to worry about shipping costs again. Shop with ease and take advantage of this exclusive benefit.
Save favorites items
Save your favorite pleasure products to revisit later
Better Warranty
Enhanced warranties on favorite pleasure products
Real-time tracking with updates
Real-Time Tracking: Our couriers provide regular progress and tracking updates. Follow your order on the order status page.
Email & SMS Updates: Activate shipping updates at checkout to get notifications directly to your phone
Can't find an answer?
Contact our customer support through the contact page and our team will get back to you as soon as possible.
Coin X Doll™ - Feel The Difference
- Email:[email protected]
- Email:[email protected]
- Phone:+1 (213) 241-9922
- Whatsapp:+1(949)439 7995
- 3th floor, Middle Block, Xiangshan Yungu, No.22 Yue Lai South Road, Shiqi Street, Zhongshan, China
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